After getting a 3D printer up and running, it’s not uncommon for an enterprising hacker to dabble in 3D printing to make a little money on the side. Offering local pickup of orders is a common startup choice since it’s simple and avoids shipping entirely.

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It’s virtually tailor-made to make a great bootstrapping experiment, but anyone who tries it sooner or later bumps up against a critical but simple-seeming problem: how to get finished prints into a customer’s hands in a sustainable way that is not a hassle for either the provider, or the customer? It’s very easy to accept a 3D file and get paid online, but the part about actually getting the print into the customer’s hands does not have a one-size-fits-all solution. This is what I call The Pickup Problem, and left unsolved, it can become unsustainable. Let’s look at why local pickup doesn’t always measure […]

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